After sales policy

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After-sale policy

• 01 After-sales concept

  After sales concept

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  Service tenet: attentive, careful and considerate
  Service principle: Show Service in details

• 02 After-sales commitment

  After sale commitment

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  Warranty period: one year after sales hotline: 0755-29187616
  After sales technical support: telephone service, on-site detection, remote service

• 03 After-sales rule

  After sale rules

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  One year free warranty, lifetime maintenance。
  Since the date of product installation and acceptance, the electronic parts and mechanical transmission parts with quality problems within one year shall be guaranteed for free (except for human damage and other force majeure factors)

• 04 Follow-up after sale

  After sales follow up

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  1. After the product is installed and used, irregular telephone return visit or after-sales service follow-up are carried out to fully guarantee the customer's experience. < br / > 2. Actively communicate with users on after-sales feedback, so as to ensure that after-sales problems of products can be quickly and efficiently responded and solved.